Assessment of damages, claims management
- Cause investigations
- Differentiation of claim aspects
- Preservation of evidence; documentation
- Investigation into circumstances of loss considering coverage aspects
- Assessment of the extent of the damage
- Assessment of the amount of loss for system restoration, loss of turnover, and for other third party and first party losses
- Investigation and assessment of the organisational and technical situation of the Insured before the loss incident
- Preparation of a report allowing the claim to be conclusively settled
- Formation of project teams to handle major claims
- Consultation of external specialists and laboratories as appropriate
