Assessment of damages, claims management

  • Cause investigations
  • Differentiation of claim aspects
  • Preservation of evidence; documentation
  • Investigation into circumstances of loss considering coverage aspects
  • Assessment of the extent of the damage
  • Assessment of the amount of loss for system restoration, loss of turnover, and for other third party and first party losses
  • Investigation and assessment of the organisational and technical situation of the Insured before the loss incident
  • Preparation of a report allowing the claim to be conclusively settled
  • Formation of project teams to handle major claims
  • Consultation of external specialists and laboratories as appropriate
  • IT-Specialists, forensic experts
  • Industrial Engineers
  • Lawyers
  • Business economists


Claas Peitz


Phone + 49 211 13806-84

Daniel Sturm

Industrial Engineer (FH)

Phone +49 30 806714-24