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+49 180 5443 547
Central reception of new instructions:
schaden@gielisch.de
Central reception of international claims:
international@gielisch.de
DATA PROTECTION STATEMENT C. GIELISCH GMBH
Data Protection Statement (Valid from: 09.02.2022)
INTRODUCTION
Regardless of whether you are a customer, prospective customer, applicant or visitor to our website: We, C. Gielisch GmbH (hereinafter: "C. Gielisch", "we") take the protection of your personal data very important. But, what does this mean in concrete terms? Below we provide you with an insight into what personal data we collect from you and in what form we process it. Furthermore, you will receive an overview of the rights you are entitled to according to the applicable data protection law. In addition, should you have any questions, we will provide you with a contact person.
WHO ARE WE?
Within the meaning of the applicable data protection laws, as Controller,
C. Gielisch GmbH
Neuer Zollhof 1
40221 Düsseldorf
E-mail: info(at)Gielisch.de
Phone: +49 211 13806-01
Fax: +49 211 3236830
we take all measures required by applicable data protection laws to ensure the protection of your personal data.
If you have any questions regarding this data protection statement, please contact our Data Protection Officer (DPO).
2B Advice GmbH
Joseph-Schumpeter-Allee 25
53227 Bonn
E-mail: Gielisch(at)2B-Advice.com
Phone: +49 228 926165-120
SCOPE OF THE DATA PROTECTION DECLARATION
With the processing of personal data the legislator means activities such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data. Personal data is all the information that relates to an identified or identifiable natural person. This data protection statement concerns the personal data of customers, interested parties, applicants or visitors. This data protection statement applies to our website www.gielisch.de
WHICH PERSONAL DATA DO WE PROCESS?
When you contact us e.g. as an interested party or customer, we collect your personal data. This may happen, for example, if you are interested in our products, register for our online services, contact us via our communication channels or if you use our products or services in the context of existing business relationships.
We process the following types of personal data:
• personal identifiable information (PII): e.g. first and last name, address data, e-mail address, telephone number, fax number
• Contracts‘ data: e.g. customer number, order number, invoice data
• Company-related data: e.g. company name, department, activity
• Data on your behaviour online: e.g. IP addresses, user names, data on your visits to our website, in the customer portals or in the app, actions carried out on our websites and in the customer portals, place of access
• Information about your interests and wishes, which you communicate to us: e.g. via our contact form or other communication channels
• Information about your professional career: e.g. vocational training, previous employers, other qualification and other information comparable to these categories of data.
SENSITIVE DATA
Sensitive data and special categories of personal data such as information on religious or trade union membership, are not collected in this way.
PERSONAL DATA OF MINORS
Personal data of children or minors are collected only if they create a customer account with us, register in the career portal, use our communication channels or use the app.
USE OF COOKIES
WHAT ARE COOKIES?
Cookies are files that are placed on your computer by our website or customer portals when you visit the site. These files store information that makes your use of this site more efficient. We use Google Analytics as a web analysis service to analyse the user behaviour on the website and in the customer portals. For this analysis, the use-related information generated by the cookie (including the shortened IP address of the user) is transmitted to our servers and stored for use-analysis purposes. We use the usage analysis to optimize our own websites, customer portals, customer approach and other advertising measures as well as for market research purposes. The IP address of the user is immediately shortened during this process, so that the identification of the user via the IP address is no longer possible.
Any user who does not agree to the storage and analysis of his anonymized user data when visiting our website can object to this storage and use at any time. An anonymous use of the customer portals is not possible. Your visit to this website is currently recorded by Google Analytics. You can stop the processing by revoking the settings in the website banner or by deleting the cookies in your browser.
WHAT DO WE PROCESS YOUR PERSONAL DATA FOR - AND ON WHAT
LEGAL BASIS?
PERFORMANCE OF THE CONTRACT
We process your data in order to fulfil our contracts. This also applies to information that you provide to us in the context of pre-contractual correspondence. The specific purposes of the data processing depend on the respective product and the submitted request and can also be used to analyse your needs and to check which products and services are suitable for you.
PERFORMANCE OF THE CONTRACTUAL RELATIONSHIP
For the execution of the contractual relationship we need your name, your address, your telephone number or your e-mail address so that we can contact you.
Kommentiert [A1]: The following purposes are exemplary for a production and trading company.
OFFERING GOODS AND SERVICES
We also need your personal data to be able to check whether and which products and services we can and may offer you. Details on the respective purposes of data processing can be found in the contractual documents and our General Terms and Conditions of Business.
CARRYING OUT THE APPLICATION PROCESS
We process your data that you have sent us as part of your application to check whether your professional qualifications are suitable for the advertised position. We only use your information for the application process and transfer it to your personnel file when a contract is concluded. If no agreement is reached, your information will be deleted or destroyed. We will not use your application information for any other purpose than to conduct the application process.
BALANCING INTERESTS: WE IMPROVE OUR SERVICES AND OFFER YOU SUITABLE PRODUCTS
SUBSCRIBE TO NEWSLETTER
You have the opportunity to register for our newsletter via our website. For sending it we only need your e-mail address, all other information is voluntary. Only after successful completion of a double opt-in process will you receive our newsletter. At any time, you have the right to view your declaration of consent or to unsubscribe from the newsletter. Corresponding links are implemented in every cover letter to our newsletter. If you unsubscribe from our newsletter, we will immediately delete your contact details from our newsletter distribution list. The effectiveness of an electronic consent, as it is used for the registration for the newsletter, is subject to certain requirements by law. This also includes recording your declaration of consent. We therefore log the date and time of consent, the text of the declaration of consent,
the fact whether the checkbox was selected, your e-mail address and all other voluntary information. We also log the date and time of the click on the confirmation link and on the link in the confirmation e-mail. We collect this information exclusively in order to comply with legal obligations.
DATA PROCESSING AND ANALYSIS FOR MARKETING PURPOSES
Your needs are important to us and we try to provide you with information about products and services that exactly suit you. For this purpose, we use the findings of our joint business relationship and market research. Our main goal is to adapt our product proposals to your needs. In this context, we guarantee that we always process the data in accordance with applicable data protection law. Important: You can object to the use of your personal data for this purpose at any time.
What exactly do we analyse and process?
• Results of our marketing activities to measure the efficiency and relevance of our campaigns;
• Information from your visits to our website;
• We analyse the possible needs of our products and services.
MEASURES TO SERVE YOUR PROTECTION
Among others, we use your personal data in the following cases:
• We analyse your data to protect you or your company from fraudulent activities.This may happen, for example, if you have been the victim of identity theft or if
unauthorized people have otherwise gained access to your user account;
• Our IT support works closely with you in case of technical problems to improve the reliability of our web applications. In this context, we also evaluate logs of page
accesses, actions performed, etc;
• To be able to guarantee IT security;
• In order to be able to record and prove facts in the event of possible legal disputes.
ON THE BASIS OF YOUR CONSENT
If you have consented to the processing of your personal data for one or more specific purposes, we may process your data. You can withdraw this consent at any time for the future without incurring any costs other than the transmission costs according to the basic tariffs (costs of your Internet connection). However, the withdrawal of consent does not affect the legality of the processing up to the withdrawal.
DUE TO LEGAL REQUIREMENTS OR IN THE PUBLIC INTEREST
As a company, we are subject to a wide variety of legal requirements (e.g. from tax legislation). In order to comply with our legal obligations, we process your personal data.
WHERE WE TRANSMIT DATA AND WHY
USE OF DATA WITHIN C. GIELISCH
Within C. Gielisch only those entities that need your personal information in order to fulfil our contractual or legal obligation or to protect our legitimate interest will have access to them.
USE OF DATA OUTSIDE C. GIELISCH
We respect the protection of your personal data and we pass on information about you only if required by law, if you have given your consent or to fulfil contractual obligations. For the following recipients, for example, there is a legal obligation to pass on your personal data:
• Public authorities or supervisory authorities, e.g. tax authorities, customs authorities;
• Judicial and law enforcement authorities, e.g. police, courts, public prosecutors;
• Lawyers or notaries, e.g. in legal disputes;
• Chartered Accountant/ Auditors.
In order to fulfil our contractual obligations, we cooperate with other companies. These include:
• Transport service providers and freight forwarders;
• Organisers and training service providers, if you have registered through us for certain trade fairs or events;
• Banks and financial service providers to handle all financial matters.
Our own service providers
In order to make our operations more efficient, we use the services of external service providers who may receive personal data from you for the purposes described, including IT service providers, printing and telecommunications service providers, debt collection, consulting or sales companies.
Important: We pay close attention to your personal data!
In order to ensure that the service providers comply with the same data protection standards
as in our company, we have concluded appropriate contracts for order processing. These
contracts regulate, among other things:
• that third parties only have access to the data they need to carry out the tasks assigned to them;
• that the service providers only grant access to your data to employees who have explicitly committed themselves to comply with data protection regulations;
• that the service providers comply with technical and organisational measures that guarantee data security and data protection;
• what happens to the data when the business relationship between the service provider and us is terminated
For service providers based outside the European Economic Area (EEA), we take special security measures (e.g. by using special contractual clauses) to ensure that the data is treated with the same level of caution that is exercised in the EEA. We regularly check all our service providers for compliance with our specifications.
Very important: Under no circumstances do we sell your personal data to third parties!
USER CENTRIC CONSENT MANAGEMENT PLATFORM
This is a consent management platform. Usercentrics GmbH is used on the website as an order processing agent for the purpose of consent management. The consent information (consent and revocation of consent) will be stored for three years. The data will be erased immediately following this period.
GOOGLE ANALYTICS
This is a web analytics service. With this, the user can measure advertisement ROI and track flash, video, and social networking sites and applications.
We use Google Analytics to analyse user behaviour on our website and in the client portals. The user information (including the user's truncated IP address) collected by the cookie is transmitted to our servers and stored for analysing user behaviour. We use this information to optimise our website, the client portals, our sales approach and other advertising methods as well as for the purpose of market research. During the process of transmitting the information, the IP address of the user will immediately be truncated so that the user can no longer be traced using their IP address. The data retention period depends on the type of information stored. The user can decide how long Google Analytics may store their information for before it is automatically deleted.
GOOGLE MAPS
This page uses the Google Maps map service via an API. Provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. You can find more information on the handling of user data in Google's data protection policy:
www.google.de/intl/de/policies/privacy/
YOUTUBE
YouTube is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
By being certified in accordance with the EU-US Privacy Shield, Google and its subsidiary YouTube guarantee that the data protection requirements of the EU are also complied with when processing data in the USA, www.privacyshield.gov/EU-US-Framework.
We have integrated YouTube videos into our online offering, which are stored at www.YouTube.com and can be played directly from our website. These are all integrated in the "extended data protection mode", i.e. no data about you as a user is transferred to YouTube if you do not play the videos. If you play the videos, YouTube will at least record and process your IP address, the date and time and the website you visited. In addition, a connection to the advertising network "DoubleClick" is established by Google. We have no influence on this data transfer.
Further information on the purpose and scope of data collection and processing by YouTube can be found in YouTube's Privacy Policy. There you will also find further information on your rights and setting options to protect your privacy: www.google.de/intl/de/policies/privacy.
RIGHT TO OBJECT
RIGHT OF OBJECTION IN INDIVIDUAL CASES
If the processing is carried out in the public interest or on the basis of a balance of interests, you have the right to object to the processing for reasons arising from your particular situation. In the event of an objection, we will not process your personal data further, unless we can prove compelling reasons for processing your data, which outweigh your interests, rights and freedoms, or because your personal data serve to assert, exercise or defend legal claims. The objection shall not preclude the legality of the processing carried out up to the time of the objection.
OBJECT AGAINST THE USE OF DATA FOR ADVERTISING PURPOSES
In cases where your personal information is used for advertising purposes, you can object to this form of processing at any time. We will no longer process your personal information for these purposes.
The objection can be made form-free and should be addressed to:
C. Gielisch
Neuer Zollhof 1
40221 Düsseldorf
E-mail: info(at)Gielisch.de
Phone: +49 211 13806-01
RIGHT TO DATA PORTABILITY
Upon requests, you have the right to receive personal data that you have given us for processing in a transferable and machine-readable format.
RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY (ART. 77 GDPR)
We try to process your requests and claims as quickly as possible in order to protect your rights appropriately. Depending on the frequency of enquiries, however, it may take up to 30 days before we can provide you with further information about your request. If it should take longer, we will inform you promptly of the reasons for the delay and discuss the further process with you.
In some cases we may not or cannot give you any information. If legally permissible, we will inform you of the reason for refusing to disclose the information.
However, should you not be satisfied with our answer and responses or should you be of the opinion that we are violating the current data protection law, you are free to file a compliant with our Data Protection Officer as well as the relevant supervisory authority. The supervisory authority responsible for us is:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Kavalleriestr. 2-4
40213 Düsseldorf
Phone: +49 211 38424-0
Fax: +49 211 38424-10
VERSION
This Data Protection Statement is valid as of 09.02.2022. Registered customers will be informed about changes in the Data Protection Statement. Earlier versions of the Data Protection Statement are available on the website or from our Data Protection Officer.