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We are the third generation of a family-run company and, as one of the leading firms of surveyors and loss adjusters in Germany, we offer our clients market-oriented and customised solutions in the handling of complex claims. We cater to national and international insurers, brokers, and industrial clients.

With a team of over 170 members, we provide satisfactory claims solutions for all parties involved. We handle the claims with sensitivity and with the necessary respect for the situation at the location of incident. We are the connecting link between all parties involved and act as a central point of contact in the entire claims process.

We have a presence in 15 cities all over Germany. Due to our decentralised structure, we and our expertise are always a stone’s throw away from you and can be at the loss location within a short space of time. Outside Germany, we work with a global network in 140 countries, thus ensuring that we are always there for you as your central point of contact no matter where we are.

Our team of 90+ permanently employed surveyors and loss adjusters are experts in their fields and in the business, and cover a wide range of specialisations. As a matter of course, their skills include a solid understanding of policy wordings.

  • We identify the needs of our clients and offer the appropriate services.
  • We are innovative, creative and always learning.
  • We are always educating ourselves to maintain and improve our efficiency, professional competence and quality.
  • We have high quality standards and are constantly working to better ourselves.
  • We are transparent in our processes and maintain our neutral position as independent experts.


With our two subsidiaries, Gielisch Claims Management and Gielisch Institut für Analyse, we now offer a holistic range of services.

Gielisch Claims Management:

  • desktop claims procesing
  • staffing
  • loss adjusting

Gielisch Institut für Analyse:

  • investigation, analysis and assessment of pollutants and microbial contamination